Corporate Training Programs – Three Tips for Using Positive Reinforcement in Corporate Training Programs

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Three Tips for Using Positive Reinforcement in Corporate Training Programs

In Corporate Training Programs, positive reinforcement can help to encourage participants, strengthen desirable performance, or minimize undesirable performance. By using positive reinforcement, participants are more willing to contribute, and the corporate trainer can find value in all learners’ contributions (because it’s rare to find an answer that is completely wrong). Here are three tips for using positive reinforcement in Corporate Training Programs:

1. Use reinforcing words and expressions to respond to participants (e.g., yes, good, right, correct, OK, great, excellent, exactly, interesting, I agree, etc.).

2. Use non-verbal reinforcers (e.g., smiles, head nods, moving toward the speaker, extended eye contact, thumbs up, signaling OK, etc.).

3. Set up all exercises, activities, quizzes, etc. so that the participants will be correct and perform well.

 

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About Author

Scott Fabel is a senior corporate training consultant with Computer Aid, Inc. He has over 18 years of experience working with various Fortune 1000 companies on Help Desk Implementations, Microsoft Technologies, Business Analysis, and Project Management. This includes both consultative services and customized training programs. He is HDI certified, PMP certified, CBAP certified, and a MCT. Scott has been teaching others business skills, professional skills, and technical skills for more than 13 years. He is a faculty fellow at the University of Delaware and is currently pursuing his doctorate in education for which his dissertation will focus on the benefits of corporate training and mobile learning. He speaks three languages and was recently inducted into the International Martial Arts Hall of Fame. His communication skills, combined with his martial art skills, provide him with a unique combination for keeping his sessions informative, lively, and interactive.

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