CAI

Who Is CAI?

CAI is a global IT services firm that is currently managing active engagements with over 100 Fortune 1000 companies and government agencies around the world. Specific CAI offerings include balanced outsourcing solutions, legacy Support, application development, knowledge capture, desktop services, and managed staffing services. Our ability to provide on-time and on-budget results has been critical to our success for over 25 years, and our unique methodologies and tools enable us to provide our clients with real techniques for increasing productivity, profitability, and competitiveness.

Headquartered in Pennsylvania, with offices and staff throughout the United States, Canada, Europe, and the Asia Pacific region, CAI offers a variety of delivery options including on-site, off-site, and blended solutions. Our Solution Delivery Centers are successfully leveraged to enable our global staff of 3,000 technical and managerial professionals to quickly and effectively respond to client requirements.

CAI operates on the principle that IT solutions should be delivered at a fixed price, on time, and within budget. To this end, CAI has been focused for 25 years on the development of service models that leverage defined processes and performance metrics in order to maximize visibility, control, and productivity. Each of CAI’s offerings enables customers to concentrate on their core competencies while preserving customer control over the IT function.

High Productivity

Defined processes and performance metrics allow CAI to increase the productivity of IT development and support functions by up to 30%. Increased productivity leads to reduced costs, higher levels of end-user satisfaction, and increased shareholder value.

Fixed Price

More than 90% of all IT projects in our industry are completed on a Time and Materials (T&M) basis. With T&M, it is difficult to manage the project’s scope and expended time. In contrast, CAI provides a fixed-price, shared-risk approach to IT development and support. At CAI, all projects contracted on a fixed price provide customers with a guarantee that the agreed upon scope of work will be completed at the agreed upon price. CAI is not selling hours; we are selling results.

On Time

Fixed price and on-time delivery go hand in hand. Field-proven estimating techniques and performance metrics enable CAI to provide customers with a known delivery date and price. Over the past 10 years, 94% of our projects have been completed on time or early.

In Budget

With fixed price, the budget is known. No surprises – ever! CAI delivers the results customers expect at an agreed upon price. When possible, CAI works to reduce the annual price on multiyear maintenance engagements by increasing productivity and effectiveness.

Defined Processes

CAI’s field-proven methodologies, metrics, and tools improve management control of the IT function and provide the foundation for continuous process and quality improvement in all IT environments. CAI’s methodologies were developed using standard industry approved models and enhanced overtime using a best practices approach. Commitment to process enables CAI to guarantee quality deliverables time after time.

Performance Metrics

Productivity improvement and performance management requires detailed, accurate reporting of all resources. CAI’s proven methodologies, standard estimating techniques, and proprietary tools eliminate subjectivity and help customers make better IT decisions.